Conversation Preparation Planner
Clarify the concern, facts and outcome before you speak.

The complete Clear Conversations collection
All 10 tools. Guidance on how to use each one. A clearer starting point for the workplace conversations that matter.
Prepare for feedback, performance discussions, disagreements and changing expectations with practical workplace templates, guides and prompts you can use as different situations arise.
AU$250
One complete collection
Choose the resource that fits your situation, or combine several to prepare, talk and follow through.
Clarify the concern, facts and outcome before you speak.
Explain what happened, why it matters and what needs to change.
Find a respectful opening and useful questions.
Explore their view and check your understanding.
Manage emotions and respond with intention.
Record actions, responsibilities and a follow-up date.
Give specific, respectful feedback.
Clarify limits and shared expectations.
Reflect on what worked and what to adjust.
Review progress and agree on any changes.
Also included in your bundle
Guidance explaining how to use each of the 10 resources, so you can choose where to start and work through the tool with a clearer approach.
Find the tool that fits the conversation ahead, whether you need to prepare, listen, give feedback or follow up.
Follow the pre-recorded guidance to understand how to work with your chosen resource.
Work through the prompts and adapt your words and next steps to your situation.
Clear Conversations Complete Toolkit + Coaching
Get all 10 conversation tools with pre-recorded coaching on how to use each one, in one complete bundle.
AU$250
All 10 tools + pre-recorded coachingAll 10 Clear Conversations resources listed above, plus pre-recorded coaching explaining how to use each tool.
The coaching in this bundle is pre-recorded guidance on using the resources.
Yes. The toolkit focuses on managers, teams, colleagues and clients. Its preparation and listening prompts can also be adapted for occasional personal or family conversations.
Start with the Conversation Preparation Planner to clarify your concern and purpose, or try the free Conversation Preparation Checklist below.
Try a free Clear Conversations resource
Preparing for a conversation with a team member, colleague or client? Get the free Conversation Preparation Checklist to check the facts, clarify your purpose and plan your opening words.
Enter your full name and email address to request the free checklist.
